Increased Net Promoter Score (NPS) each quarter to currently rival scores from some of the best customer-centric organizations across all industries.
Improved bootcamp relevance through continuous curriculum improvements that recognize hiring and engineering trends and forecasts.
Developed formative and summative assessment strategies that provide immediate, explanative feedback.
Tripled team size while also increasing accountability and quality by running effective screening assignments and onboarding with big-picture context setting alongside guided small wins that solidify the process-purpose connection.
clear roads, gutsy goals
Analyzed multiple data streams to identify, prioritize and drive major curriculum changes via quarterly pilots with measurable OKRs.
Revitalized an instructional community by directly addressing pressing pain points in an communications strategy that shares product updates and progress of of pilots against its respective OKR
Worked outside traditional purview to test new curriculum products including validating new product hypotheses.